UGC vs. Influencer Content: Let’s Clear the Air

First things first: UGC (User-Generated Content) and influencer content are not the same thing, even though they often get lumped together like some marketing power couple. Here’s the breakdown:

  1. UGC (User-Generated Content)

    • Created by everyday people—your actual customers or even paid creators who don’t necessarily have a big audience.

    • Used by you, the brand, on your own platforms.

    • No built-in audience required. The focus is purely on authentic, relatable content that speaks to your followers.

  2. Influencer Content

    • Created by influencers—people with established followings who’ve built trust and credibility with their audience.

    • The content is shared on their platforms, targeting their audience.

    • Influencers are the bridge to new eyeballs, but the relationship can feel a bit transactional (because, let’s face it, #ad).

Relatability: The Secret Sauce of UGC

Now here’s where UGC really shines. Let’s say you’re scrolling TikTok, and you see two videos:

  • Influencer Content: A famous influencer, who low-key lives in a mansion, is showing off a new skincare product. The backdrop? A perfectly lit marble bathroom. It’s aspirational, sure, but does it feel relatable? Not really.

  • UGC: A regular person, sitting on their couch, raving about the same product in bad lighting with their cat snoozing in the background. You’re like, “Wait, they’re just like me.”

See the difference? UGC hits differently because it feels real. It’s not polished or unattainable—it’s grounded in the everyday experience, which is why it often resonates more with consumers, especially when influencer content starts to feel more like celebrity endorsements.

Why UGC Feels So Refreshing

Influencer content has its place (hello, reach and credibility), but let’s be real—sometimes, it can feel a little... staged. When you’re watching someone who vacations in the Maldives every other month telling you they “can’t live without” a budget toothpaste, it’s a bit hard to believe.

UGC, on the other hand, doesn’t try to glamorize anything. It’s raw, imperfect, and relatable. Whether it’s a new mom raving about a stroller or a college student showing off their dorm-friendly coffee maker, it just feels more authentic—and that authenticity builds trust.

The Role of UGC Creators

Here’s a cool twist: UGC doesn’t have to come from existing customers. Brands are now hiring UGC creators—essentially, people who create content on their behalf without having a massive following. These creators focus on making relatable, user-style videos or posts for brands to share on their own platforms.

It’s like influencer content, but without the “look at my glamorous life” energy. Instead, it’s hyper-focused on making the product or service the hero of the story, crafted specifically for the brand’s audience.

When to Use UGC vs. Influencer Content

  • UGC: Perfect for your existing audience. It helps nurture trust, showcases real-life experiences, and feels more personal.

  • Influencer Content: Ideal for reaching new audiences. You’re tapping into someone else’s community to spread the word about your brand.

The magic happens when you use both strategically. Influencers bring in new eyeballs, and UGC keeps them engaged by showing, “Hey, real people love us too.”

The Takeaway

At the end of the day, UGC and influencer content are tools in your marketing toolbox—each with its own purpose. UGC brings relatability and trust to your brand’s voice, while influencer content leverages the reach and credibility of an established audience.

And let’s be real, who wouldn’t trust a raving fan over someone who spends their weekends on yachts? That’s why UGC is the unsung hero of modern marketing—it’s real people, sharing real stories, for real impact.

UGC is like the friend who hypes you up without being asked. It’s powerful, it’s persuasive, and if you’re not leveraging it, what are you even doing? Whether you’re a tiny startup or a global brand, tapping into the power of your audience is a no-brainer.

So, the next time someone says “What’s UGC?” you can give them this simple answer: It’s advertising, created by your customers, with a side of trust and authenticity. And honestly, what’s better than that?

Need help producing UGC for your brand? We’ve got you covered with over 400 creators on our database. Get in touch today.

What even is UGC?

Alright, let’s talk about UGC—aka User-Generated Content. It’s the little acronym everyone’s throwing around in marketing meetings, but do we all really know what it means? Don’t worry, I’ve got you covered. Grab a coffee (or a wine, no judgment here) and let’s break it down.

UGC 101: The Basics

User-Generated Content is exactly what it says on the tin: content created by users (a.k.a. real people, not the brand itself). Think photos, videos, reviews, TikToks, memes—basically, anything your audience shares that features or shouts out your brand.

Ever tagged a coffee shop in your Instagram story? Congrats, you’ve just contributed to their UGC library. Posted a #nofilter pic of your dinner? That’s UGC, baby.

Why Does UGC Matter?

Here’s the tea: people trust people. Shocking, I know. A glowing review from someone’s random cousin on Google means more to your average consumer than a slick, expensive ad. It’s raw, it’s real, and it doesn’t feel like someone’s trying to sell you something (even when they totally are).

Brands love UGC because it’s like free advertising. The best part? It’s authentic. Sure, some brands encourage it with hashtags, freebies, or competitions, but the magic lies in the fact that it comes from genuine customers.

The Difference Between UGC and Ads

Imagine two scenarios:

  1. You see an influencer holding up a vitamin bottle with a caption that reads, “This is the secret to my glowy skin. Use my code VITAMINBABE for 10% off!” (We see you, #ad.)

  2. You scroll past a TikTok of someone saying, “I was skeptical about this, but OMG, my skin hasn’t looked this good in years. I just bought my second bottle.”

Which feels more legit? Exactly. The second one is UGC in action—no promo code needed.

Where You’ve Seen UGC (Hint: Everywhere)

If you’ve been online for more than five minutes, you’ve seen UGC.

  • Fashion brands: Customers sharing their outfits with hashtags like #OOTD (Outfit of the Day).

  • Travel companies: People snapping pics of their dreamy vacay spots tagged with the airline’s name.

  • Food chains: The classic "look at my burger" post.

It’s the backbone of social media marketing. Even TikTok trends like “Things I Bought Because TikTok Made Me” are basically UGC gold for brands.

Why UGC is the MVP of Marketing

  1. It’s relatable. People trust people over polished ad campaigns.

  2. It builds community. Encouraging customers to share their experiences creates a buzz.

  3. It’s cost-effective. No need to hire a fancy videographer when Becky in Dunedin just made a killer unboxing reel for free.

How to Get That Sweet, Sweet UGC

  • Create a hashtag. Make it easy for your fans to tag you.

  • Engage with your audience. Like, comment, and reshare their posts. A little recognition goes a long way.

  • Incentivise it. Host contests, offer discounts, or just ask for reviews.

  • Work with reel humans. We have a database of over 400 creators of every demographic. We make the whole process quick and easy. (find our packages here).

Oh, and don’t forget to ask permission before reposting someone’s content. No one likes a brand that steals.